Privacy Policy

Last updated: July 5, 2026

Dazzle & Shine Maids ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly when you request a quote, book a cleaning, contact us, or apply for a contractor position, including:

Name, email address, phone number, and service address
Details about the service you request (home size, service type, preferred dates)
Payment information, processed securely by our payment provider (Stripe)
For job applicants: work history, references, and background-check results

How We Use Your Information

To provide quotes, schedule and manage cleanings, and process payments
To send booking confirmations, reminders, and service updates by email and text
To respond to your questions and provide customer support
To manage our team of contractors and assign jobs

Text Messaging & Phone Numbers

We do not sell, rent, or share your phone number or any personally identifiable information with third parties or affiliates for their marketing or promotional purposes. Phone numbers collected for SMS are used only by Dazzle & Shine Maids to send you the service-related messages you signed up for. Message and data rates may apply. You can opt out of texts at any time by replying STOP.

How We Share Information

We share information only with service providers that help us operate — such as our payment processor (Stripe), email provider, and text-message provider (Twilio) — and only as needed to deliver our services. We never sell your information.

Data Security

We use industry-standard measures to protect your information. Payment details are handled by Stripe and are not stored on our servers.

Your Choices

Reply STOP to any text to stop receiving messages, or HELP for help
Unsubscribe from marketing emails using the link in any email
Contact us to request access to or deletion of your information

Contact Us

Questions about this policy? Email dazzleandshinemaids@gmail.com or call/text (689) 999-0194.

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